Person to person support is at the heart of our on-site teams, trained in mental health and first-aid to provide round-the clock assistance. We equip our residents with support materials and quick access to information through our app, accessible with a single click on our landing page.

We take great pride in curating diverse activities that foster connections, celebrate cultures, and open doors to new experiences. From invigorating exercise classes to engaging social meet-ups, promoting local goods and services, and commemorating national international events, we understand the profound impact these gatherings have on our residents’ mental health and overall well-being.

Physical health can sometimes be overlooked, but with the active roles we have it is essential to provide on-site facilities for both our employees and residents. These amenities include private bathrooms for every resident, bike storage, quiet rooms, faith rooms and on-site gym facilities and fitness classes such as yoga.

We have launched a Scape Scholarship program in partnership with Queen Mary University of London, offering accommodation to care for experienced and/or estranged students, at Scape Mile End and Shoreditch. We are seeking to increase the scope of the Scape Scholarship programme over the coming academic years, supporting independent students in achieving their full potential.

We have a strong track record of working with local community groups, local authorities and job brokerages within the areas our sites are located to promote job opportunities. Due to their success, we have expanded our network of job brokerages across London, working within numerous boroughs to support people back to work. Some of the methods to help are running sessions on CV writing and advice regarding interview techniques.

Education is the key to personal growth and a better society in general. We want to help as many people as we can to have access to opportunities to learn across all levels of the academic spectrum. This is why we are currently working with academic institutions and charities to provide such opportunities.

Our employees’ long-term vision matters and so it is vital to understand what they think about our business, our approach and how they see our business evolving as it grows. We seek to understand this through employee satisfaction surveys to measure and act. We also have an array of ways where views can be shared, discussed and progressed outside of the process. Where someone’s feedback is preferred to be anonymised, we also facilitate that too.

The well-being of our teams is our number one priority. Apart from comprehensive training, we offer a range of support systems, including healthcare benefits, tailored classes, and clear policies that foster a nurturing environment of help and support. Through a dedicated Student Sustainability Committee, we will listen and discuss what our residents feel is important and look to introduce activities and resources to support. We will seek to further work with charitable organisations providing such essential services, to enhance offerings to both our employees and residents alike.

Life’s balance matters, and we take action to enhance it. Every employee receives a day off on their birthday, a free volunteering day to support causes close to their hearts, and full access to our onsite gym facilities and additional annual leave above statutory allowance. Going forward, we’ll continue to offer these and other benefits including flexible working arrangements, job sharing and personal development opportunities alongside regular review of work streams, resources and fair pay.

Our number one priority is providing a safe working environment for all building users. Our Group Compliance and Risk Manager leads the charge, organising training in first aid, fire warning, and mental health, delivered by external specialists, along with online refreshers.

We are truly people-first. We believe in fostering growth and success through rewarding hard work and promoting from within. This is delivered through a dedicated and extensive training platform as well as a targeted staff engagement strategy that empowers our people managers to nurture the careers of their team members. We have also introduced an apprenticeship scheme that covers ESG and Facilities and following the success we are looking to expand this further.